About the role
Job Title: Manager Trainee - IMDP First Mile Department: Supply Chain Country: United States of America State/Province: Arkansas City: Lowell Full/Part Time: Full time Job Summary: Under direct supervision, the incumbent will learn the responsibilities and functions of multiple corporate intermodal positions by rotating among several functional areas and developing a strong understanding of the full First Mile business. Job Description: Key Responsibilities: Work efficiently in a fast-paced environment while learning the systems and processes of J.B. Hunt First Mile Operations, Customer Experience, Pricing, and Ocean Operations. Gain exposure to pricing strategies and rate development for Transload, Dray, Ocean operations, and Intermodal services to better understand cost drivers, market dynamics, and customer solutions. Build, nurture, and maintain strong relationships with key customer personnel to support clear communication and on-time service execution. Provide communication, problem solving, and service implementation plans to deliver excellent customer service. Manage First Mile shipments moving through warehouses, ensuring units depart origins and are available at destinations according to transit goals. Identify and maintain key performance indicators for each rotation; regularly meet with internal departments to review performance. Qualifications: Minimum Qualifications: High School Diploma/GED with 1–2 years of experience in the Transportation/Logistics industry and/or military equivalent. Preferred Qualifications: Bachelor’s degree or 3–4 years of experience in the Transportation/Logistics industry. Required Skills and Abilities: Ability to focus activities on developing and maintaining positive customer relationships. Proven experience establishing and maintaining healthy working relationships with clients, vendors, and peers. Experience fostering strong customer relationships through delivery on commitments, open communication, and ongoing feedback/improvement. Ability to measure the quality and quantity of work effort for continuous improvement. Ability to meet or exceed customer needs and expectations and provide excellent service directly or indirectly. Ability to process information with a high level of accuracy. Ability to effectively transmit, receive, and interpret ideas, information, and needs using appropriate communication behaviors. Ability to accurately analyze situations and reach productive decisions based on informed judgment. This position is not eligible for employment-based sponsorship. Compensation: Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time. Benefits: The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually. Education: Bachelors: Business Administration/Management, Bachelors: Business Communications, GED (Required), High School (Required) Work Experience: Transportation/Logistics Certifications: Job Opening ID: 00649026 Manager Trainee - IMDP First Mile (Open) This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Both J.B. Hunt Transport, Inc. and Hunt Mexicana S.A. de C.V. are equal employment opportunity employers without regard to any characteristic protected under applicable law, including veterans and disability.