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Customer Service

Security Officer - Overnight

  • Accor
  • Los Angeles, CA, United States
  • Full-time
  • Salary not listed

About the role

Company Description Security Officer At Fairmont Hotels & Resorts, ensuring the safety and wellbeing of our Colleagues, guests and visitors is  an integral part of our operations. As a Security Officer, your attentiveness, efficiency and commitment  will ensure your hotel remains a safe, enjoyable workplace and travel destination. Fairmont Century Plaza is a Minoru Yamasaki designed mid-century modern masterpiece in a highly walkable enclave where anything a discerning traveler could want can be found, within or just steps beyond. Adjacent to the storied glamour of Beverly Hills, the Century Plaza sits in direct proximity to the famous and infamous of Los Angeles, creating the perfect mix of business and iconic Hollywood glamour. Job Description Reporting to the Director of Security, responsibilities and essential job functions include but are not  limited to the following:  • Consistently offer professional, friendly and engaging service  • Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises  • Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety  concerns and calls for medical assistance  • Ensure that any violations to law or hotel policy is investigated and reported  • Respond to all emergency situations and provide First Aid and CPR as required  • Correct and report any fire hazards or health and safety hazards  • Certificate of Fitness for Fire Safety Director  • Fire Guard License  • Report and investigate occurrences of accidents, complaints, criminal activity, and crisis  situations  • Conduct regular floor patrols, cash counts and crowd control  • Conduct departmental key control audits and maintain key control records  • Maintain computer records of all actions in a Daily Activity Report  • Assist guests regarding hotel facilities in an informative and helpful way  • Follow department policies, procedures and service standards  • Follow all safety policies Qualifications • Previous experience in a Security role required  • Computer literate in Microsoft Window applications required  • Certification in CPR First Aid required  • Must possess a professional presentation  • Strong interpersonal and problem solving abilities  • Highly responsible & reliable  • Ability to work well under pressure in a fast paced environment  • Ability to work cohesively with fellow colleagues as part of a team  • Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position (include but are not limited to):  • Frequent standing and walking throughout shift  • Occasional lifting and carrying up to 40 lbs. • Occasional kneeling, pushing, pulling, lifting  • Occasional ascending or descending ladders, stairs and ramps  • This job description is not all inclusive and job duties may be modified or added to at any time,  with or without prior notice.  • This job description is not all inclusive and job duties may be modified or added to at any time,  with or without prior notice.  This job description is not all inclusive and job duties may be modified or added to at any time, with or  without prior notice.  Additional Information Hourly wage: $35.98  Visa Requirements: Must be legally authorized to work in the United States.  APPLY TODAY: Whether you’re launching your career or seeking meaningful employment,  we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels &  Resorts—and the extraordinary opportunities that exist!  ABOUT FAIRMONT HOTELS & RESORTS  At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our  destinations. And we know that, to offer our guests the best, we first need to offer our employees  the best. That’s why you'll find exceptional work opportunities—throughout North America and  the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading  training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated  collection of hotels that includes landmark locations like London’s The Savoy, New York’s The  Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect,  Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards,  treating all colleagues with fairness and dignity. A community and environmental leader,  Fairmont is also regarded for its responsible tourism practices and award-winning Green  Partnership program. An exciting future awaits!