About the role
Company Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description Living Room is a glamorous, night-only venue with outdoor space, serving bespoke and signature cocktails, crave-worthy small plates, and an eclectic wine list. Evenings come alive with nightly curated live music, artfully designed to enchant and inspire. The Living Room Server is responsible for providing exceptional table service with precision, warmth, and attention to detail. This role requires strong food and beverage knowledge, the ability to read guests’ needs, and seamless communication with support staff and the kitchen. Servers at the Living Room embody hospitality, ensuring each guest feels seen, welcomed, and cared for from the moment they sit down until their final farewell.  This full-time position has an hourly rate of $18.00 an hour plus tips.  DUTIES AND RESPONSIBILITIES  Welcome guests warmly and establish a professional rapport  Present menus, explain specials, and offer thoughtful recommendations  Accurately take food and beverage orders and enter them into POS system  Anticipate guest needs and provide attentive, unobtrusive service throughout the meal  Guide guests through the wine and cocktail list with confidence and clarity  Respond promptly and professionally to any guest requests or concerns  Follow sequence of service and pacing to maintain flow and guest satisfaction  Ensure tables are properly set, cleared, and reset throughout the shift  Coordinate with runners, bussers, and kitchen for smooth service execution  Maintain clean and organized station and adhere to all sanitation standards  Close checks accurately and efficiently, handling cash and card payments as needed  Attend all pre-shift meetings and training sessions  Collaborate with hosts, bar team, and kitchen staff to ensure efficient service  Support fellow team members as needed during busy periods  Maintain professional appearance and adhere to uniform standards  Qualifications 2+ years of experience as a server in a fine dining or high-volume restaurant  Strong knowledge of food, wine, and classic cocktails  Excellent communication and multi-tasking skills  Polished presence with a guest-first mindset  Familiarity with POS systems and basic wine service etiquette  Food Handler and Alcohol Safety Certification required or obtainable before start  Bilingual in Spanish a plus  SKILLS  Warm, intuitive communicator with strong memory and attention to detail  Ability to handle pressure and busy service environments gracefully  Commitment to providing memorable and personalized guest experiences  Team player with a proactive attitude and reliable work ethic  PHYSICAL DEMANDS AND WORK ENVIRONMENT  Endure various physical movements throughout the work areas  Ability to move safely in uneven terrain or in confined spaces  Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift  Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.