About the role
Schedule: Full Time Job Type: On-site Salary Type: Hourly Req #: 3413 About the Role Uber Freight is looking for an experienced transportation and logistics professional to support day-to-day shipment execution and provide exceptional service to our customers. In this role, you will manage transportation activities throughout the shipment lifecycle, including load planning, freight coverage, carrier coordination, expedited shipments, and exception management. You will leverage Uber Freight’s Transportation Management System (TMS) and other operational tools to ensure shipments are executed accurately, efficiently, and on time while identifying opportunities to improve service and reduce costs. This position will work onsite with the customer at the Rural Hall, NC. location. What the Candidate Will Do Utilize the Transportation Management System (TMS) to manage and execute the full lifecycle of customer shipments. Build, coordinate, and secure coverage for expedited shipments, partnering with carriers and internal teams to meet time-sensitive customer needs. Exceed customer expectations for on-time pickup and delivery by proactively monitoring shipments and addressing potential service disruptions. Establish and maintain effective relationships with carriers to support reliable transportation execution. Provide effective and timely freight coverage and carrier selection through routing guides and spot-market solutions, including rate negotiation when needed. Leverage TMS to effectively route and consolidate orders while considering cost, service requirements, transit time, and transportation mode. Monitor shipment activity and resolve shipment data errors and operational exceptions. Proactively analyze transportation activity to identify potential service failures and take action to prevent or minimize disruptions. Identify, recommend, and support cost-saving and service-improvement opportunities aligned with the customer’s transportation strategy. Maintain professional, accurate, and timely communication with customers, carriers, and internal stakeholders. Identify trends and patterns in shipper, receiver, and carrier performance and recommend actions for improvement. Research and resolve carrier invoice discrepancies within TMS financials. Train new customer and vendor users on the TMS while demonstrating an understanding of customer business practices, processes, and workflows. Collaborate cross-functionally to resolve transportation challenges and ensure customer service expectations are consistently met. Basic Qualifications High school diploma or GED equivalent. 1+ years of experience in transportation, logistics, supply chain, or a related operational environment. 1+ years of experience working with Uber Freight’s Transportation Management System (TMS). Intermediate proficiency with Microsoft Excel. Preferred Qualifications Bachelor’s degree in Transportation, Logistics, Supply Chain Management, or a related field. 3+ years of experience in transportation, logistics, or supply chain operations. Advanced proficiency with Microsoft Excel. Basic understanding of business intelligence and Tableau reporting. Experience coordinating expedited or time-sensitive shipments. Experience working directly with carriers, including freight coverage, carrier selection, and rate negotiation. Benefits & Compensation for U.S. Employees Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role. About Uber Freight Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com . Candidate Privacy Notice Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice . EEOC Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.